Terms

Your privacy and security are important and that is why we continue to provide a secure checkout zone. Once you pass through the checkout and accept these terms, please note the gold padlock on your screen - this reflects a secure checkout zone.

Security and safe ordering

When you proceed through the checkout, you enter the secure area of the website. The information entered by you will be encrypted (scrambled) and securely delivered to FoodTalk's main computer.

We are doing all we can to provide a safe and secure environment in which to do Internet shopping, and so use a secure socket through which to safeguard your order.

Terms

Once your order is received, you will receive a confirmation email. We aim to process your order within 3-4 working days.

We accept orders from throughout the world, so we cannot give you an estimated delivery time - it really depends on where you live! You are welcome to contact us if you think the order is slow to arrive and we will be able to tell you the dispatch date.

Australian orders are sent parcel post or standard mail which includes a Tracking Number. If you need insurance please contact us for a quote. Insurance is not included for small orders. If you want this, please make a note on your order. FoodTalk can not be responsible for mail that is lost by Australia Post. The item's Tracking Number, sent to you on request, is entered into the Australia Post website and shows when the item was posted by us and its transit.

International orders are sent airmail or, if you choose and this is available, by International seamail (much slower, much cheaper).

We check and package your order to protect it during delivery and Australia Post is usually very good and takes care with parcels. But on the rare occasion, parcels have been damaged in transit. If this happens, please go to your local Australia Post outlet and take the parcel and full packaging with you. If you do not take all the packaging, unfortunately no claim can be made.

Please note our returns policy. We do not accept returns or refund goods that have been opened and used. Any goods returned to us must be packaged carefully and received by us in new condition.

Privacy

The information provided by you is for our use and only so that your order can proceed. Your information will not be passed on to any other parties without your authority. Your personal information is treated as confidential at all times. Only designated staff at Wesley Nutrition Centre's FoodTalk office has access to your information and they will protect your details. We are doing what we can to protect your privacy and security. The Australian Government has strict Privacy Guidelines and we abide by these.

Copyright

The contents of foodtalk.com.au are copyright. You may use the materials for your own personal, non-commercial use. You must not modify the material and you must retain all copyright and other identifying markings on the materials (and so acknowledge the source) should you choose to use them. You must not use the materials for public display or further distribution without the prior express written permission from the director of Wesley Nutrition Centre and FoodTalk.

Disclaimer

The content in all its forms, on this site, is for educational and entertainment purposes only. It does not replace and should not be used in place of expert advice form your own medical practitioners, Accredited Practising or Registered Dietitian, and exercise physiologist.

Feedback

We love feedback, good and bad. If something about this site or ordering process bugs you, then please tell us. If you enjoyed an aspect of the site, please share that with us.

Thank you for reading this section.